Privacy Policy

1. Introduction

This Privacy Policy explains how Vehiclix ("we," "our," or "us") collects, uses, shares, and protects your personal information. We are committed to protecting your privacy and handling your data transparently.

This policy applies to all users of our services, including advertisers, driver partners, website visitors, and application users. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide:

  • Account information (name, email, phone number)
  • Business information for advertisers (company details, billing address)
  • Driver information (license, vehicle registration, insurance details)
  • Payment information (processed securely through Stripe)
  • Application responses and supporting documents
  • Profile pictures and vehicle photographs
  • Communication preferences

2.2 Information Automatically Collected:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, interactions)
  • Location data from driver app (collected every 10 minutes)
  • Performance and error data
  • Analytics data through Vercel Analytics
  • Cookie and similar technology data

2.3 Information from Third Parties:

  • Authentication data from Supabase
  • Payment processing information from Stripe
  • Background check results (if applicable)
  • Public records and verification services

3. How We Use Your Information

3.1 Core Service Purposes:

  • Process and manage advertising campaigns
  • Verify driver eligibility and compliance
  • Process payments and manage financial transactions
  • Calculate advertising impressions and coverage
  • Generate performance reports and analytics
  • Provide customer support and communication

3.2 Operational Purposes:

  • Improve and optimize our services
  • Detect and prevent fraud or misuse
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Send service updates and notifications
  • Conduct research and analysis

3.3 Marketing Purposes (With Consent):

  • Send promotional communications
  • Provide personalized service recommendations
  • Conduct surveys and collect feedback
  • Share news and updates about our services

4. Data Sharing and Third-Party Services

4.1 Third-Party Service Providers:

  • Supabase - User authentication and data storage
  • Stripe - Payment processing and financial services
  • Vercel - Website hosting and analytics
  • Email service providers
  • Cloud storage providers
  • Analytics services

4.2 Information Sharing:

  • Advertisers receive aggregated campaign performance data
  • Driver location data shared in anonymized form
  • Service providers receive necessary operational data
  • Legal authorities when required by law
  • Professional advisors and consultants

5. Data Storage and Security

5.1 Data Storage:

  • Information stored on secure servers in the UK/EU
  • Supabase database for user data and applications
  • Stripe servers for payment information
  • Backup systems with encryption
  • Retention periods based on data type and purpose

5.2 Security Measures:

  • SSL/TLS encryption for data transmission
  • Access controls and authentication
  • Regular security audits and updates
  • Employee data handling training
  • Incident response procedures

6. Your Privacy Rights

6.1 Data Subject Rights:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision making

6.2 Exercising Your Rights:

  • Contact our Data Protection Officer
  • Verify your identity
  • Specify your request in writing
  • Receive response within 30 days
  • Appeal process for denied requests

7. Cookie Policy

7.1 Types of Cookies Used:

  • Essential cookies for site functionality
  • Analytics cookies (Vercel Analytics)
  • Authentication cookies (Supabase)
  • Preference cookies
  • Third-party service cookies

7.2 Cookie Management:

  • Cookie preferences can be modified
  • Browser settings for cookie control
  • Impact of disabling cookies
  • Third-party cookie tools

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect or maintain information from persons under 18 years of age. If we learn that personal information of persons under 18 has been collected, we will take appropriate steps to delete this information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we use appropriate safeguards including:

  • Standard contractual clauses
  • Data processing agreements
  • Adequacy decisions by relevant authorities
  • Privacy Shield certification (where applicable)

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new policy on our website
  • Sending email notification if changes are material
  • Requiring renewed consent where necessary
  • Providing 30 days notice before implementation

11. Contact Information

For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer:

  • Email:
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You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).